Mike FurtadoTechnology, from the ground up.

January 2017 – Present

Director of UX Development

Gravis Apps Winter Springs, FL

May 2014 – December 2016

Project Manager

Gravis Marketing Winter Springs, FL

• Managed large-scale telephony systems.
• Provided application and hardware support for a network of more than 30 users.
• Processed and manipulated large databases and data files.

March 2006 – May 2014

Website Developer

Freelance web development Winter Springs, FL

• Developed websites focused on medical practices and e-commerce, including more than 10 large-scale websites during 2006–2008.
• Provided ongoing support and development for live websites.

August 2005 – March 2006

Owner / Operator

Life Oceanic, Inc. Apollo Beach, FL

• Owned and operated a 7,500-square-foot wholesale marine tropical fish distributor, overseeing purchasing, receiving, marketing, and sales.
• Maintained 12 marine systems ranging from 1,000 to 3,500 gallons each.
• Built and managed an e-commerce website and eBay store; implemented QuickBooks and a point-of-sale system with live inventory tracking.

March 2004 – August 2005

Chief Technology Officer

Destination Center, Inc. Orlando, FL

• Participated in company management across marketing, personnel, and technology.
• Managed network, telephony, and internet technologies and participated in internet media purchasing.

April 2003 – February 2004

Partner / Upholstery Technician

Upholstery by Dennis Oviedo, FL

• Managed shop operations and performed automotive upholstery, carpet, headliner, and custom interior work.
• Designed and developed the company’s e-commerce website.

February 2002 – January 2003

Partner / Webmaster

Option Benefits Corp. Winter Springs, FL

• Developed the company concept, business plan, funding, and startup.
• Developed the product offering, established provider relationships, and managed technical operations.

May 2001 – February 2002

Systems Analyst

Essential Marketing Concepts Winter Springs, FL

• Supported and maintained a 25-user local area network and a predictive dialer system.
• Designed, implemented, and maintained a database of more than 50,000 customers.

March 1998 – February 2000

Senior Network Engineer

Lincoln Computer Corp. Natick, MA

• Served as technical lead and project manager on $1 million projects.
• Designed and implemented network infrastructure using products from Microsoft, Novell, Cisco, Nortel, 3Com, IBM, and Asante.

January 1997 – December 1999

Web Developer

Ads-Online, Inc. Newton, MA

• Built customer websites in HTML and web applications in ColdFusion.
• Developed databases to support website interaction.

April 1996 – May 1997

Owner / Operator

Nexus World Wide Web Services Taunton, MA

• Built and managed a network for dial-up internet access and website hosting.
• Managed 20 corporate accounts and more than 30 dial-up clients, developed e-commerce websites, and ran company operations.

May 1995 – March 1998

Network Analyst

Lifespan, Inc. Providence, RI

• Coordinated the merger of two hospitals’ dissimilar information networks.
• Combined NetWare NDS and GroupWise messaging into an enterprise-wide system.
• Established network standards and supported and expanded the network infrastructure.

January 1994 – May 1995

Service Manager

Office Innovations, Inc. Mansfield, MA

• Built and managed a six-person PC and network service department.
• Provided network design, installation consulting, and on-site technical support.

March 1991 – January 1994

Network Technician

DEG Associates Fall River, MA

• Scheduled 30–50 service calls weekly and installed local area networks ranging from five to more than 50 workstations.
• Serviced and supported standalone and networked PCs.

February 1989 – February 1991

Owner / Operator

Scorpio Computers Fall River, MA

• Planned and launched the company, providing computer consulting, PC sales, and repairs.
• Designed and programmed custom software packages.

1989 – 1994

Owner / Operator

ScorpioNet BBS Fall River, MA

• Managed a five-station Novell network with more than 200 dial-in accounts.
• Coordinated international mail networking via modem.

January 1989 – November 1989

Training Center Supervisor

Small Business Development Center Fall River, MA

• Worked with IBM, Lotus Development Corporation, and other software publishers to maintain a two-station walk-in training center.
• Trained more than 100 people in PC use and software including MS-DOS, Lotus 1-2-3, IBM DisplayWrite, and One Write Plus Accounting.

1980 – 1984

High School Diploma

B.M.C. Durfee High School

1984 – 1986

Grid Computer Operator

United States Army Fort Lewis · Tacoma, WA

• Combat Data Communication School · 8 weeks
• Grid Computer Battalion Instructors School · 16 weeks
• Advanced Grid Computer Operations · 8 weeks
• Basic Grid Computer Operation · 4 weeks

Issued October 2012 · Expired October 2015

Cisco Certified Entry Level Technician

Cisco

Issued September 2012 · Expired September 2015

CompTIA Network+

CompTIA

May – November 1999

Routing & switching certifications

3Com, Incorporated

• PathBuilder LAN/WAN Switching · May 1999 View certificate
• NetBuilder Series IP Routing · June 1999
• NetBuilder Series Configuration and Operation · June 1999 View certificate
• Implementing the CoreBuilder 3500 System in a Layer 3 Switched Network · November 1999

May 1997

LAN/WAN cabling workshop

Cabling the Workplace

Three-day, multi-vendor workshop.

1996 – 1997

Network technology seminars

Lifespan, Incorporated

In-house training on Cisco Switched Ethernet, Cisco ATM WAN products, and Cheyenne Network Backup Software.

November 1996

Microsoft Windows Solutions Conference

Eight credit hours on deploying Windows in the enterprise.

January 1995

Compaq warranty service training

Compaq Computer, Incorporated

Completed the courses required for Compaq Warranty Service Certification.

November 1994

Certified NetWare Administrator

Novell Incorporated

Completed all courses and testing for CNA certification.